Alicante City Council has launched monthly vouchers for households unable to afford a basic shop for food, hygiene and cleaning products. Their value ranges from €100 to €220 according to household size, with support available for between one and three months.
This is not an open application or an online consumer voucher. Municipal Social Services teams examine each case and propose support where the need is immediate and no other benefit covers it. The Red Cross then issues the vouchers and explains where and how they can be used.
From €100 to €220, depending on household size
The council has allocated €141,581 to the scheme through December 2026. The proposed scale starts at €100 a month for one person. It rises to €130 for a two-person household, €160 for three people, €190 for four and €220 for five or more.
The vouchers cover food and basic hygiene and cleaning items. They are not cash or a bank transfer. Support may be provided once or continue for several months, but every award requires a prior technical proposal and cannot exceed the announced one-to-three-month period.
The resource is intended for individuals or households that can show they live in Alicante, face vulnerability or a social emergency and need an immediate response. Their need must not already be covered by another programme, service or benefit.
Meeting these conditions does not create an automatic entitlement to a voucher. The professional team considers household circumstances, income, urgency and existing support. That assessment determines whether this is the appropriate resource or whether another council service would fit the situation better.
Access starts with the Social Services team for each area
Anyone seeking support should contact the social-services team responsible for their home address. Alicante has five zones —Central, West, South, North and East— and the council provides an address guide for finding the correct centre.
Appointments can be requested through the Central Social Assistance line on 900 700 096, Monday to Friday from 8:30 am to 2 pm. Residents can also visit their social centre’s front desk from 9 am to 2 pm or use the council’s online appointment and information form, which does not require a digital certificate. If the situation is urgent, explain that when asking for assistance so the team can assess priority.
The council has not published one document list for every case. At the first appointment, the team will request the information it needs about the household, residence, income, existing benefits and the essential need that cannot wait.
There is therefore no general closing date and no application that guarantees a voucher. The process begins at the social centre responsible for the home address and, after a favourable assessment, continues with Red Cross instructions for making the purchase.
Sources: Alicante City Council’s voucher announcement; the council’s Intake and Social Emergencies service; and its Social Services appointment and contact page.